Telephone Technical

Time is money and at RW Salt Communications you have complete confidence that we won't waste your time. When you need technical advice, remember that you're just a phone call away from a trained technical advisor who can help – no automated telephone systems, no time consuming transfers, just honest, straightforward advice from an expert. And if we can’t answer your specific enquiry over the telephone, we will call you back with an answer within 30 minutes. Our advisors can answer queries relating to:

• Commercial audio systems
• Pro-audio systems
• Secure audio system

End User Support

When it comes to helping your customers choose the right sound system, it's crucial you get it right the first time. Getting it wrong could mean an expensive upgrade for your client, which won't do your reputation any good.

Our Divisional Managers will happily accompany our customers on initial visits, helping to take project briefs from their clients. This service has proved particularly effective for customers undertaking projects that are outside of their 'normal remit'. We will help you to ensure that the brief is comprehensive and clear, which will assist us in finding the most appropriate system designs for their needs, as well as providing appropriate recommendations and reference specification.

If you require our services you can rest assured that we will act as a representative for your company and will not introduce ourselves as RW Salt Communications, by doing this we also avoid any confusion for your customer and will strengthen your bid for the project. What's more, RW Salt Communications do not charge for this service.

System Design

Whether you require a distributed system for a factory, superstore, distribution centre, theatre or a stadium, we are happy to help you find the best system for your needs. We have helped our clients secure significant contracts with sound systems designed by RW Salt Communications – so if you need a specially designed sound system – we can help! We are happy to make on-site visits before commencing with the design, specification and quotation. And if your client wants proof of how our product will sound, we will physically demonstrate the system in either all or part of their venue.

• RW Salt do not charge for the first day of system design
• All further days are charged at £150 (per eight hour day)
• A full outline of the total days required and the associated costs for same period are provided prior to any work being undertaken.